Justyna van Grootveld — quality manager
Justyna van Grootveld is responsible for maintaining quality standards within the organisation. With empathy, care and attention to detail, she connects management and patient care so that each patient feels heard, respected and safe.
Responsibilities and focus
- Overseeing compliance with medical and administrative procedures.
- Coordinating and implementing quality policy.
- Monitoring patient satisfaction and continually improving care processes.
- Supporting the medical team in following safety and quality guidelines.
What this means for patients
- Clear processes and consistent standards of care.
- A focus on safety, careful working and respectful communication.
- Continuing improvements based on feedback and practical experience.